Update Regarding Copa City’s Pricing and Future
An Important Update Regarding Copa City’s Pricing and Future
Hi everyone,
It has been one week since the launch of Copa City. As this is our very first game, we want to start by thanking you for your support, engagement, and the invaluable feedback you’ve shared in your reviews - it means the world to us and shows us exactly what we need to improve. We released the game with great ambitions, aiming to bring a fresh perspective to the football gaming genre. However, the initial wave of negative reviews made it clear that the experience didn't satisfy the expectations. We have spent this past week actively updating the game and closely analyzing your feedback to understand exactly where we need to make adjustments.
Plain and simple, we could boil all the negative reviews to these points:
A tedious, mandatory tutorial and early campaign softlocks.
UI transparency and vague task instructions made it hard to understand the mechanics.
Frustrating failure mechanics that cut gameplay short without warning.
Mismatch between expectations and reality of the gameplay.
Looking at these rough edges, we have to admit that we were too optimistic with the initial price tag. The current state of the game just doesn't justify it yet. We love this project, and this is our honest attempt to make things right, lower the barrier of entry, and - most importantly - rebuild your trust. Effective today, we are permanently lowering the base price of Copa City on Steam with changes to Epic, Playstation 5 and Xbox pricing on their way. However, it’s not all bad. Over the last 7 days, we’ve been listening, rolling out fixes, and watching a dedicated core of players dive deep into the actual systems of Copa City. Seeing you master the matchdays despite the onboarding hurdles shows us that the core game we built is worth fighting for.
Refunds & Restitutions
Steam Players: Valve will be refunding the price difference directly to the Steam Wallets of everyone who already purchased the game at the higher price point.
Epic & Console Players (PS5 & Xbox): We are currently waiting on the platform holders to process the price drop on their stores, which should take effect on July 1st @ midnight UTC. At this point we are not able to confirm partial refund neither on Xbox nor Playstation but we are doing our best to find the right solution. We can`t make any promises though at this point in time.
What’s Next for Copa City?
We are not giving up on this game. We want to continue developing this project, and we deeply appreciate the support we’ve received from those of you who see the potential in what we’re building.
Copa City is our first commercial release and we are honored and humbled that you trusted us and purchased our game. We are currently working on important changes to the game's structure, onboarding and game modes. We want to take the parts you enjoy the most and flesh them out to provide the best football match organization game possible. Here is our immediate roadmap:
Next Days: Another batch of stability fixes, the launch of our Online Wiki to help you with the game systems, and possibility to start the campaign without completing tutorial.
July: UI overhauls + "Chairman Pass" free content update - our response to the community members who asked for more relaxed and free experience.
August: In-game Codex System, a brand-new tutorial, and further UI polish.
We will continue to roll out bug fixes and general polish updates on a regular basis. To track our progress, check the upcoming Wiki for live status updates on these commitments. Regular updates are also coming directly to Steam News and our social media channels.
A quick note on DLCs:The promised Fluminense and Panathinaikos DLCs are still in active development. However, we want to make sure the foundation of Copa City is rock solid before expanding. Our priority is fixing the base game first, and we will roll out the DLCs only when the core experience is where it needs to be.Thank you for your honesty, your patience, and for sticking with us.
— The Copa City Team